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Customer Story

    • Web Form Inquiry
      Customer Story posted 10/17/08 by Camille
      649 Views, 8 Comments
      Title:
      Web Form Inquiry
      Summary:

      I am currently using TrackVia to track all my contacts and recently discovered the web form feature.  I’m not a developer so am interested in finding out how easy it is to create the form and integrate in my site.  Any suggestions?

    Comments

    • Hi Adam,

      I've built a couple of forms through TrackVia's form builder, and I've found it to be very easy.  One cool thing is that you can change the HTML of your form to say whatever you want - it doesn't have to be the same as your database field name.  For example, your form might ask a question like "What's the general category of your feedback" but the database field can simply be "category."

    • The form builder is pretty easy but it does require some basic html knowledge and Trackvia doesn't host the form for you.  I usually create the form in Trackvia and then use an html editor like coffe cup html to make it exactly how I want it.  That said, once Trackvia creates the form it works flawlessly every time for getting your data into the database.

    • We just added a nice new capability to our web forms.  You'll now have the ability to capture a couple of important "hidden fields" into the database that can provide some valuable business insights for you.  The fields that you can capture, and that will become part of the database record that's created whenever someone clicks "submit" are the submitter's IP address, and the URL of the page that the form is on.  So, if you have the same form on multiple pages (for example, different AdWords landing pages) you'll now be able to tell which of your ads the submitter came from.  It is a custom feature that requires a bit of manual setup work on our end, and so there's a fee of $100 to set it up.

    • In that same vein, TrackVia can also capture the "referrer" of whoever filled out your form, which is web-speak for where they came from. That is, if your visitors come and fill out your form from a 3rd-party website or search engine, you can have TrackVia include in your database, with the form submission, the URL of that website or search engine. In most cases, that info captures the actual terms the visitor searched on at the search engine to find you. Cool stuff.

    • If you would like TrackVia to host your form this is possible.  The URL is system generated so it will be rather long but sometimes a website provider will only allow you to add content through an iframe.  If this is the case you can have TrackVia host your form by going to the Email Campaign tool and then uploading this through the Hosted Files tab.  This will then generate a public URL you can enter into your website design program to insert this into an iframe.

    • If you are looking to create a web form in TrackVia.  You may want to view our web form demo.

      Click here to view demo.

    • Web form demo is broken link...is there a new video?

    • The link now goes to the new website form video