Sounds too good to be true and often is. Many companies claim they let you try before you buy, however how many really let you TRY? The retail industry lets you try clothes on before buying, however how many national retailers (with the exception of Nordstrom) will let you remove the tags, wear the clothes and return them no questions asked? Not many. The auto industry lets you take a new car for a test drive, but dealerships don’t let you crash the car to see the responsiveness of the service department. Do they?
It is great to be a part of the SaaS industry that embraces the try before you buy philosophy. As Chris and Matt mentioned in a recent podcast, there is no such thing as a free lunch in the SaaS industry.