customer support
Meet the TrackVia Team - Colin Casillas
Today's blog post is the fourth in our series, "Meet the TrackVia Team." Each post highlights a different TrackVia employee, and hopefully helps shed some light on the dream team that works every day to continually support and improve TrackVia.
If you've ever had a TrackVia trial or you are a current customer, chances are you've talked to today's Team Member.
Name: Colin Casillas
Title: Account Executive
How have you NOT seen this video yet?
Sometimes, even seasoned TrackVia users can learn a few new tricks. Since the launch of our new user interface last fall, there have been a number of improvements made within TrackVia to save users time and clicks. Our product manager and in-house efficiency expert, Chris Basham, recently made a video highlighting some of his favorite timesaving techniques, and it is already getting rave reviews.
If you are a click-conscious user or efficiency aficionado then this video is for you. In it, you can learn:
Meet the TrackVia Team - Matt Strenz
Today's blog post is the first in our upcoming series, "Meet the TrackVia Team." Each post will highlight a different TrackVia employee, and hopefully help shed some light on the dream team that works every day to continually support and improve TrackVia.
If you have ever called our support services, chances are you've talked to today's Team Member.
Name: Matt Strenz
Title: Customer Services Director and Application Engineer
Some brief background information: I grew up in a small town outside of Madison, WI and then attended college in Madison. Prior to joining TrackVia I worked for EDS as a business analyst. I was TrackVia's first employee, and have been involved with product development, database management, customer support, and basically everything else ever since.
