
This Tuesday, Gartner released the report “Forecast Analysis: Software as a Service, Worldwide, 2009-2014.” In a press release also put out by Gartner, the report is summarized, and it includes some findings that are promising, but not surprising.
A few highlights from the report:
1. “An increasing number of enterprises are using a variety of SaaS applications from multiple vendors that were procured and deployed without participation from IT, creating management issues and challenges.”